An Incredibly Inspiring Woman

I had the great honour of meeting Kim Phuc, the woman in that famously disturbing photo of a young girl in Vietnam, running down the road after a napalm attack during the war.  

Kim was badly burned by the napalm and it took her a great many years to recover. She and I were guest speakers at a convention in Scottsdale, Arizona. Kim is a remarkably inspiring and forgiving woman. Kim now lives in Ajax, Ontario


Communicating with Confidence - LinkedIn Learning's Top 10

My video series Communicating with Confidence has been named one of the ten most popular online courses on LinkedIn Learning

I am truly honored to be among such illustrious presenters including Sheryl Sandberg, Chief Operating Officer of Facebook. Communicating with Confidence has 1.3 million views so far and the truly good news is that it’s helping people across the globe – especially those of us who experience nervousness when public speaking.

Online Learning in Today's World

In today’s online world, having access to large audiences is easier than ever. Knowing how to deliver a message is another story.  Presenting oneself effectively is a skill that can be learned, developed, and mastered with the right guidance.  My LinkedIn Learning course Communicating with Confidence was reviewed by, a website dedicated to providing unbiased content on different online learning opportunities. 

'The Accountant of Auschwitz' Voted Among Top 5 Documentaries!

Great news for the producers of The Accountant of Auschwitz! The film was voted one of the top 5 documentaries at the recent Hot Docs Festival in Toronto.

I am honored to have been included in the documentary for my work exposing Nazi war criminal  Haralds Puntulis, who killed 5,000 Jews. Here’s the article I wrote for TODAY Magazine, which exposed this murderer.

The Accountant of Auschwitz at the TIFF Bell Lightbox

The Accountant of Auschwitz premieres this Sunday at the TIFF Bell Lightbox as part of the 2018 Hot Docs Canadian International Documentary Festival.

Here’s a brief clip of the documentary:…/hot-docs-18-exclusive-clip-from-th…/

The documentary, in which I’m featured, recounts the trial of Oskar Gröning, the Auschwitz bookkeeper convicted of 300,000 counts of accessory to murder and sentenced to four years in prison. Gröning's job at Auschwitz was to collect and document victims’ belongings before they were led to their death.

With most Nazi war criminals dead or dying, the portion I’m in focuses on my pursuit of mass murderer Haralds Puntulis, who killed more than 5,000 Latvian Jews before escaping to Toronto.

Here’s how I got involved hunting Nazis:

An Honest, but Somewhat Unethical Politician

Holy cow – a politician who speaks the truth!  Hard to believe how honest White House budget director Mick Mulvaney was the other day when he told a bankers convention that when he was a congressman he did favors for people who gave him money.  Although his ethics are in question you’ve got to give him points for transparency

Why Joking Around with the Media is Never a Good Idea

Every once in a while during a media training session, a client will ask whether it’s okay to joke with reporters. My response is usually the same – no. Here’s an example of why, involving Elon Musk of Tesla who made an April fool’s Day joke that ended up costing the company big money.

'The Accountant of Auschwitz' Premiere

The Canadian International Documentary Festival runs in Toronto April 26 – May 6 and the documentary I’m featured in premieres April 29th. The film is called The Accountant of Auschwitz and it’s about Oscar Groning, who in 2015 went on trial for the murder of 300,000 Jews. Matthew Shoychet, director of the documentary, included me in the film because of the work I did as an investigative reporter, exposing two Nazi war criminals living the good life in Toronto. One of the Nazis, SS master sergeant Helmut Rauca, formerly of Willowdale, killed 11,500 Lithuanian Jews. When I found Rauca, I told Canadian government officials they had 7 days to arrest him and if they didn’t – I would tell the world this Nazi war criminal was in Canada and that the Canadian government let him live as a free man, despite the blood on his hands. Within 4 days Rauca was arrested and sent back to Germany for trial.

Here’s info on the premiere of The Accountant of Auschwitz.…&

2018 Amazon PR Bestsellers List

I am pleasantly surprised to see that my book once again made it to the Amazon PR bestsellers list. The honour of being on the list is fleeting, so I'll enjoy the moment while I can. 

Amazon listed When the Headline Is YOU: An Insider's Guide to Handling the Media as #50 in the top 100 PR bestseller category. When the Headline Is You focuses on how best to communicate difficult issues and answer tough questions.

Faigie Schmidt Libman's Story

While I was recently recording a voiceover for the upcoming documentary “The Last Nazi Trials,” the film’s director Matthew Shoychet told me about Faigie Schmidt Libman. Faigie is a Holocaust survivor, now living in Toronto. Born in Lithuania, Faigie cannot forget the day SS Master Sergeant Helmut Rauca murdered 10,500 people in her village. Faygie survived and was sent to a concentration camp. After spending a few years in a displaced person’s camp following the war, Faigie moved to Toronto and built a life for herself.

But she was reluctant to talk about her horrific experience, until the day she opened the Toronto Star and discovered that Rauca, had been arrested for killing 11,500 Lithuanian Jews.  What’s more, she discovered that Rauca had for years been living only a few blocks from her Toronto home.

Hearing Faigie’s story moved me greatly because as a reporter in the early 1980’s, I found and exposed Helmut Rauca, brought him to the attention of the authorities and had him extradited for trial in Germany.

Here’s Faigie’s story

Don't Stand on the Sidelines When it Comes to Framing Your Narrative

Some people in the news think the best way to manage their issues is to avoid media. Wrong. Standing on the sidelines gives other players in your story the opportunity to frame the narrative.  But as I told The Western Producer, only engage the media when you know your story inside out.

Jeff's Interview with Farmscape on 'When the Headline is YOU'

The recent 2018 Banff Pork Seminar was a great success. I learned a lot about the pork sector and its importance to the Canadian economy. I’m grateful I was invited to speak. After delivering my presentation on dealing with media in a crisis, I was interviewed for Farmscape Radio. The subject, fittingly enough, was what to do when the headline is you

My Time at the 2018 Banff Pork Seminar

I had the pleasure of presenting to 750 delegates at the 2018 Banff Pork Seminar this week. Pork industry representatives from around the world gathered to hear experts discuss genetics, antibiotics, futures - you name it.  Canadian pork supports our agricultural economy and is a key export.  

As keynote speaker, my presentation was less high-brow. I pulled back the media curtain to reveal  how news is made, manipulated, and managed. You see, when media report on the pork industry, it’s usually for a bad news story, like an animal welfare issue.

My 45-minute talk offered strategies to frame the media narrative, especially when public trust is at stake. Special thanks to Ben Woolley for volunteering to be interviewed in front of hundreds of people. Ben did great! 30 minutes after conducting Ben’s interview, my colleague Richard Maxwell  turned the interview into a radio news story.  The audience had opportunity to witness the interview and moments later, hear the precise news story that resulted.  As always, Richard’s rapid turn-around radio report blew the audience away.

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Keynote at the 2018 Banff Pork Seminar

I'm honoured to be keynote speaker Wednesday at the Banff Pork Seminar in Alberta. Hog production is a vital component of Canada's agricultural economy -- and a vital export worldwide. 

At the same time, the sector confronts many tough issues including animal welfare and housing concerns. I'll focus on how the pork industry can best manage its reputation especially when the news isn't good.

The Globe and Mail and it's Fight Against Fake News

Only one third of Americans polled by Gallup say they have a great deal or fair amount of trust in the news media.  The numbers are likely similar in Canada. Fake news being the concern it is, the Globe and Mail has joined a consortium of international media designed to enhance transparency and trust.